Return policy

We do not offer refunds for purchased ready-made add-ons in the store https://ecom.cloud. All the commercially prepared solutions have a trial period - 10 days from the date of installation. You can explore the entire functionality of the add-on directly on your store. We are not responsible for the performance of the add-ons with third-party modifications.

The return of funds spent on the acquisition of credits technical support is carried out for the following reasons:

the reply took more than 3 hours.

it is not possible to solve the problem.

Refunds for the development of individual modifications is carried out in the following cases:

- violations of the agreed terms.

- keep a quality product.

Refunds for the license CS-Cart Multivendor or not implemented according to company policy CS-Cart: https://www.cs-cart.com/money-back.html

All refunds are made at the customer's request mail sales@ecom.cloud within 3 business days of receipt of the request.

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